Warkentin, D., Woodworth, M, Hancock, J.T., & Cormier, N. (2010). Warrants and Deception in Computer Mediated Communication. Proceedings of the ACM conference on Computer-Supported Cooperative Work (CSCW 2010), 9-12. [Acceptance rate: 20%]
This article explores the operation of warrants, connections between online and real-world identities, on deceptive behavior in computer-mediated communication. A survey of 132 participants assessed three types of warrants (the use of a real name, a photo, and the presence of real-world acquaintances) in five different media: IM, Forums, Chat, Social Networking Sites (SNS) and Email. The effect of warrants on lies about demographic information (e.g., age, gender, education, etc.), one’s interests (e.g., religion, music preferences, etc.), and the seriousness of lies was assessed. Overall, deception was observed most frequently in Chat and least often in SNS and Email. The relationship between warrants and deception was negative and linear, with warrants suppressing the frequency and seriousness of deception regardless of medium, although real-world acquaintances were especially powerful in constraining deception in SNS and emails.