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Feedback for guiding reflection on teamwork practices


Effective communication in project teams is important, but not often taught. We explore how feedback might improve teamwork in a controlled experiment where groups interact through chat rooms. Collaborators who receive high feedback ratings use different language than poor collaborators (e.g. more words, fewer assents, and less affect-laden language). Further, feedback affects language use. This suggests that a system could use linguistic analysis to automatically provide and visualize feedback to teach teamwork. To this end, we present GroupMeter, a system that applies principles discovered in the experiment to provide feedback both from peers and from automated linguistic analysis.

G. Leshed
J.T. Hancock
D. Cosley
G. Gay
Proceedings of the ACM Conference GROUP 2007. (Acceptance Rate: 28%)
Publication Date
November 7, 2007